Thank you for taking the time to review our Privacy Policy ("Policy"). This document describes how your personal data is collected, used, processed, stored, and shared when you visit our website or engage with Wiselia Limited's services (collectively, the "Services").
By using or interacting with the Services, you confirm that you have read and understood this Policy and agree to the practices described herein. If you do not accept the terms outlined in this Policy, please discontinue use of the Services.
The organization responsible for the control and processing of your personal information is Wiselia Limited ("we," "us," or "our"). If you have any questions, concerns, or requests regarding your data or this Policy, please contact us at info@wiselia.com.
We are committed to respecting your privacy and ensuring that your personal data is handled transparently and responsibly.
Our Privacy Principles
At Wiselia Limited, we believe that privacy is a fundamental right. Our core privacy commitments include:
Data Minimization. We only collect personal data that is necessary to provide and improve our Services. We do not request or store more information than we need.
Transparency. We clearly explain what data we collect, how we use it, and why. You will always know what's happening with your information.
User Control. You have the right to access, correct, delete, or restrict the use of your personal data.
Data Security. We implement industry-standard security measures to protect your information against unauthorized access, loss, or misuse.
No Sale of Personal Data. We do not sell your personal data to third parties — ever.
Compliance. We follow applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR), where relevant.
If you have any questions or concerns about our approach to privacy, we're here to help: info@wiselia.com
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational reasons.
When we make material changes, we will notify you by updating the "Last updated" date at the top of this Policy. We encourage you to review this Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated terms.
How and Why We Collect Your Data
Below we explain what data we collect, how we collect it, and why it is needed.
How We Collect Your Data
Website Usage. When you visit our website, we collect standard technical information such as browser type, device type, operating system, pages visited, time spent on pages, and referring URLs. This data helps us maintain a secure and well-performing website and improve the user experience.
Direct Communication. When you contact us via email, web forms, or other communication channels, we collect your name, email address, and the content of your message in order to respond to your inquiry and provide support.
Business Inquiries and Client Engagement. If you engage with us as a prospective or current client, we may collect additional professional information such as your company name, job title, and project requirements, solely for the purpose of delivering our services.
Website Analytics. We use analytics tools to collect aggregated, anonymized data about how visitors interact with our website. This includes information such as page views, session duration, country, and referral source — collected via cookies or similar technologies.
Why We Process Your Data
To Provide and Maintain the Services. We process the data necessary to operate our website and deliver professional services to our clients.
To Communicate with You. Your contact information is used to respond to your inquiries, provide project updates, and maintain business communications.
To Improve Our Website. Aggregated, anonymized usage data helps us identify areas for improvement and deliver a better experience to visitors.
To Fulfill Legal and Contractual Obligations. We may process data as required to comply with applicable laws or to fulfill obligations under client contracts.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and gather analytics data. You can manage your cookie preferences through your web browser settings, where you can delete or block cookies at any time. Please note that blocking certain cookies may affect the functionality of our website.
Links to External Websites and Services
Our website may contain links to third-party websites or services that are not owned or operated by Wiselia Limited. These external platforms are governed by their own privacy policies and terms of service.
Wiselia Limited does not endorse, monitor, or accept responsibility for the content, privacy practices, or policies of any third-party services. We strongly encourage you to review the privacy policies of any third-party service you access through our website.
Data Storage and Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to:
When data is no longer needed, we securely delete or anonymize it in accordance with our internal retention policies and applicable legal requirements.
Children's Use of Our Services
Our Services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that personal information has been collected from a child without verified parental consent, we will take immediate steps to delete that information.
If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us at info@wiselia.com, and we will respond promptly.
Your Rights Regarding Personal Data
We respect your privacy and are committed to ensuring you have control over your personal data. Depending on your location and applicable laws, you may have the following rights:
1. Right to Access
You have the right to request confirmation of whether we hold personal data about you and, if so, to obtain a copy of that data along with information on how it is used.
2. Right to Rectification
If the personal information we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.
3. Right to Erasure ("Right to be Forgotten")
You may request the deletion of your personal data when it is no longer needed for the purposes for which it was collected, or if you withdraw your consent (where applicable).
4. Right to Restrict Processing
In certain cases, you have the right to restrict the processing of your personal data — for example, if you contest its accuracy or object to its use.
5. Right to Object to Processing
You have the right to object to the processing of your data where it is based on legitimate interests, including for direct marketing purposes.
6. Right to Data Portability
If processing is based on your consent or a contract, you may request to receive your personal data in a structured, commonly used, and machine-readable format.
7. Right to Withdraw Consent
If we rely on your consent to process personal data, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
8. Right to Lodge a Complaint
If you believe that your data protection rights have been violated, you have the right to file a complaint with your local data protection authority or regulatory body.
To exercise any of these rights, please contact us at: info@wiselia.com. For verification, we may request proof of identity.
Legal Basis for Processing Your Data
We process your personal data based on one or more of the following legal grounds, depending on how you interact with our Services:
1. Performance of a Contract
When you engage Wiselia Limited as a client, a contract is formed between you and our company. We process personal data as necessary to fulfill our contractual obligations and deliver the agreed services.
2. Legitimate Interests
We may process limited data to pursue our legitimate business interests, such as improving our website and communicating with potential clients, provided that such interests are not overridden by your rights and freedoms.
3. Consent
Where your explicit consent is required — such as for analytics cookies or receiving marketing communications — we will request your clear and informed consent before processing begins. You may withdraw this consent at any time.
4. Legal Obligations
We may process or retain certain information if required to comply with applicable laws, regulations, legal processes, or lawful government requests.
Contact Information
If you have any questions, concerns, or requests regarding our privacy practices or how your personal data is handled, feel free to reach out:
Wiselia Limited
Email: info@wiselia.com
Address: FLAT A, 15/F HILLIER COMM. BLDG., 65-67 BONHAM STRAND EAST, SHEUNG WAN, HONG KONG
Copyright 2026 Wiselia Limited. All rights reserved.